An Extraordinary Patient Experience: UHealth Coral Gables
More and more health systems are recognizing the value of mobile wayfinding as it directly correlates to improved patient experience. In seeking to create an extraordinary patient experience, our partner UHealth Miami is opening the new state-of- the-art Lennar Foundation Medical Center with Gozio’s wayfinding platform. Their reasoning is strategic, yet simple, a goal to minimize environmentally induced anxiety and stress, decrease missed appointments, wait times, and create an experience that is grounded in a balance of personal comfort and high quality healthcare.
Read UMiami Health Center’s news: An Extraordinary Patient Experience.
Obviously, the goal of extraordinary patient experience is a sum of many parts, but it begins by getting to your destination efficiently and on time. Mobile wayfinding lifts a psychological burden the moment your patient leaves their home and guides them to their destination with confidence and assurance. Extraordinary patient experience isn’t limited to what happens the moment the patient enters the hospital, but includes all the steps they take to get there.
