Get this case study now for details on how mobile wayfinding was integral to launching a state-of-the-art medical center in Miami. Analytics show 87% of patients and visitors who download the University of Miami mobile app return multiple times to use the app for additional features like:
“With all the features this app has to offer our patients, it has been a real game changer.”
Ben Riestra, Chief Administrative Officer Lennar Foundation Medical Center
This report highlights trends emerging from the DHMW Patient Engagement (PE) category and includes insights on how and why organizations have improved their performance in this area and what the future might hold for patient empowerment/engagement via digital health.
University Health is strengthening patient retention by enhancing the digital experience. Using a mobile app that anticipates consumers’ needs and strengthens their care experience provided a strong foundation for patient engagement during the pandemic and beyond.
Download the KLAS Research Patient Engagement Ecosystem Report 2023 today to get the latest insights on vendor capabilities.
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