Dr. David Seo, Senior Vice President and Chief Digital and Information Officer at Nicklaus Children’s Health System, talks about why a mobile app is so important to meeting the expectations of patients and their families.
“It’s our patient mobile platform, and it’s a critical part of our strategy.
We are in the midst of a massive consumerization of healthcare … and this is what people have come to expect from us. We want their experience to be as smooth and frictionless as possible.”
“That's why we decided to go with Gozio — to make that platform meld together with the Cerner patient portal, and with our physician and clinician database.”
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