San Antonio, TX (January 17, 2020) – University Health System has selected Atlanta-based Gozio Health to develop the system’s interactive mobile wayfinding platform. The hospital-branded mobile wayfinding and patient engagement platform will provide intuitive, turn-by-turn indoor navigation at University Hospital and its parking garage, with additional access to 28 satellite clinics and urgent care centers. The wayfinding platform will cover more than 3 million square feet of navigation.
The interactive digital platform will also give patients and visitors immediate access to physician directories, electronic medical records, and locations of cafes, pharmacies and the closest restrooms on their smartphones.
“Digital transformation in healthcare has arrived, and University Health System is leading the region in developing a mobile platform that will improve overall access to healthcare for our patients,” said Selene Mejia, University Health System digital marketing manager. “Not only will our mobile wayfinding platform direct patients to their exact appointment location, it will make it very convenient for patients to schedule an appointment or view health records through the app.”
Statistics based on adult, university and children’s hospital systems show that once a Gozio mobile wayfinding app is installed to navigate to a destination within the hospital system, more than 85 percent of users return to the app to schedule appointments, access medical records, search physician directories and view hospital amenities.
“For hospitals to remain competitive, they must provide patients with a digital platform that features location-based services, appointment scheduling, and access to their patient portal from their smartphone,” said Joshua Titus, CEO and Founder Gozio Health. “We welcome the opportunity to work with University Health System and support their commitment to innovation in patient experience.”
Gozio Health
Gozio Health transforms indoor navigation and significantly improves patient experience with an experiential wayfinding platform specifically designed for hospitals and healthcare systems. Gozio’s platform optimizes the patient journey beyond wayfinding with API integrations of electronic health records, urgent care and emergency department wait times, Save My Spot scheduling for urgent care, virtual visits, and more. For more information, visit www.goziohealth.com or find Gozio Health on Twitter and LinkedIn.
University Health System
University Health System is a nationally recognized teaching hospital and comprehensive network of outpatient healthcare centers throughout San Antonio, Texas, and is the region’s only civilian Level 1 trauma center. University Health System is owned by the people of Bexar County and partnered with UT Health San Antonio, making it South Texas’ only academic medical center.