According to an article in Samsung Business Insights about hospital wayfinding, "When a patient is navigating a facility, information becomes even more important. Hospitals are often large and confusing, which can be distressing when patients and families are dealing with health challenges. Kiosks for check-in and navigation help cut down on negative emotions and direct visitors to their desired destination via diagrams, directions and physician directories."
One example is the AHA-endorsed wayfinding solution by Gozio, which offers facility visitors GPS-style directions via kiosks, tablets or mobile apps. The solution brings patients the peace of mind of indoor, turn-by-turn navigation through the use of sensor fusion technology that works with a mobile device’s motion, electromagnetic and orientation sensors. The platform also includes tools for leadership through a feature that allows hospital staff to access analytics. This opens up insight into how visitors move through the facility.
Read full article in Samsung Business Insights.