Patient experience

Online appointment scheduling for patients isn’t new, but it continues to be an area for growth in...

The 15th edition of PX Pulse, a national survey tracking peoples' current perspectives on the...

Summer tends to be a slower time for healthcare and health IT news. Everyone is excited for the...

A couple of months ago, we shared a survey report from Huron Consulting on the evolving digital...

You’ve probably heard the old adage it costs more to get a new customer than it does to keep on you...

A new Experian Health survey found both patients and providers believe patient access is improving....

Recently, Gozio attended the NEHIMSS Spring Conference. While there, I presented a session on why...

May was another busy month of events with several regional HIMSS conferences, along with events...

A lot of things conspired to almost keep us from getting to the HIMSS New England (NEHIMSS) Spring...

Not long ago, we shared some insights from a report released by the consulting group Huron about...

Swaay.Health Live took place in Atlanta May 6-9, 2024. The event, which was formerly the HITMC...

For the last 10 years or so, I have been writing and speaking about patient engagement strategy and...